Design & Analysis (DnA) combines business analysis, service design and change management in a creative approach that puts people (customers/users) at the heart of the design process.
DnA navigates complex systems with you to collaboratively design and implement innovative solutions that are embraced by your users & customers.
Patrick is an experienced strategic design lead, proficient at investigating business problems & co-designing solutions using a Design Thinking / Human Centred Design approach. He is an experienced business analyst & service designer across a variety of industries.
Kaiwaan is an experienced professional with strong consulting and delivery experience. He brings intrapreneur experience, in his previous role successfully setting-up and delivering an innovative product/service that generates new, steady revenue per month (set-up for an NZ business).
Our world is becoming increasingly complex. Transformation projects require a new approach to successfully design & deliver solutions that are useful, usable and desirable. DnA has been developed to deliver innovative solutions for this complex world.
Extensive user & stakeholder involvement in the problem definition & solution design process.People are at the centre of the design process, facilitating change with you, not to you.
Agile ways of working and iterative solution development that gets to the heart of the problem, fast. DnA is not linear, we are constantly challenging the defined problem through rapid prototyping and testing.
Solutions accepted by customers/users. From billion dollar government IT transformation projects through to minor process improvement initiatives, DnA is scalable to your needs.